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Workers' perception of workplace bullying: a cross-cultural study
Escartín Solanelles, Jordi; Zapf, Dieter; Arrieta, Carlos; Rodríguez Carballeira, Álvaro
Universitat de Barcelona
This study is one of the first studies to approach workplace bullying cross-culturally. It sought to compare employees' understanding of workplace bullying in two different world regions: Central America and Southern Europe, regarding three aspects of workplace bullying: psychological vs. physical harassment, hierarchical vs. horizontal bullying, and direct vs. indirect aggression. A convenience sample of 246 workers provided their own definition of workplace bullying through a single, open-ended question. The results showed that employees from Central America emphasized the physical component of workplace bullying more than the Southern European employees. However, similarities in the conceptualization of workplace bullying across both cultures were found as well. Both Southern European and Central American employees defined workplace bullying mainly as a hierarchical phenomenon, where the aggression took the form of direct strategies. Such differences and similarities bring to the field some positive inputs for the development and implementation of different strategies for dealing effectively with this phenomenon.
2012-01-27
Assetjament psicològic
Anàlisi transcultural
Psychological abuse
Cross-cultural studies
(c) Psychology Press, an imprint of the Taylor and Francis Group, 2011
Article
Psychology Press
         

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